Privacy Policy

1. Who we are

ListProper ("we", "us", or "our") operates the website listproper.com and the ListProper platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

If you have any questions about this policy, contact us at support@listproper.com.

2. Information we collect

We collect the following types of information:

• Account information: Your name, email address, and password when you create an account.
• Property information: Photos, address, and details about your home that you upload to create a listing.
• Payment information: Billing details processed securely through Stripe. We do not store your full card number.
• Usage data: Information about how you interact with our platform, including pages visited and features used.
• Communications: Messages you send us via email or support channels.

3. How we use your information

We use the information we collect to:

• Provide, operate, and improve the ListProper platform
• Create and deliver your AI-generated listing and staged photos
• Launch and manage your advertising campaigns
• Process payments and send receipts
• Send you account-related emails (confirmation, password reset)
• Respond to your support requests
• Analyze usage patterns to improve the product

We do not sell your personal information to third parties. We do not use your property photos or listing content for any purpose other than providing the services you requested.

4. Third-party services

We use the following third-party services to operate the platform:

• Supabase: Authentication and database storage
• Stripe: Payment processing
• OpenAI: AI-powered listing generation and photo analysis
• Meta (Facebook/Instagram): Ad campaign delivery
• Vercel: Hosting and infrastructure

Each of these services has its own privacy policy. We only share the minimum data necessary for each service to function.

5. Cookies and tracking

We use cookies for authentication (to keep you signed in) and basic analytics. We do not use third-party advertising cookies on our own website. You can disable cookies in your browser settings, but some features of the platform (including login) require cookies to work.

6. Data retention

We retain your account information and listing data for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise any of these rights, email us at support@listproper.com.

8. Security

We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and access controls. No system is 100% secure, but we take reasonable steps to protect your information from unauthorized access or disclosure.

9. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the platform. Continued use of ListProper after changes take effect constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? Contact us at support@listproper.com.